Qlik Sense Trail version does not have Qlik Cloud

[Narz]

Hi, 

Qlik Sense Trial/Sandbox version is created for a customer and customer is able to login to the Qlik cloud. Still he is not able to see the "Qlik Cloud" icon on the top right. He is able to see only my Qlik, Please see the image below.  Kindly advice how to proceed. 

Thanks and Regards

[udit_k]

Qlik Cloud is access to choose tenants.

If you have access to Multiple tenant with same id  .

[Narz]

Hi @udit_k,

Thanks for your reply. I have raised a support ticket and still waiting for the support. Will update here once I receive feedback from them.

Regards,

Natheera