Qlik Sense bootstrap sucks on regenerating certificates after domain migration

[eriknell]

Dear Community,

We needed to move one of our QlikSense servers from one domain to another and renew the certificates as part of the migration (as per https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Change-hostname-and-certificates-...). Unfortunately, we get the following error message when trying to regenerate all certificates (or perform the bootstrap operation).

$ "C:\Program Files\Qlik\Sense\Repository\Repository.exe" -bootstrap -standalone -iscentral -restorehostname

[INFO] Running install on RepositoryBootstrapper in state Init..
[INFO] Creating REST performance counters..
[INFO] Creating common performance counters..
[INFO] Setting up certificate authority..
[INFO] Running install on ProxyBootstrapper in state Init..
[INFO] Running install on SchedulerBootstrapper in state Init..
[INFO] Running install on PrintingBootstrapper in state Init..
[INFO] Running install on RepositoryBootstrapper in state CertificatesInstalled..
[INFO] Storing local certificates..
[ERROR] Fatal exception during bootstrap: hostname.domain.net
at Repository.Core.Certificates.DiskCertificateStore.ThrowIfMachineNameFails(String exportPath, String[] machineNames)
at Repository.Core.Certificates.DiskCertificateStore.StoreCertificates(CertificateExportParameters certificateExportParameters, String overrideCertificateFolder, Boolean issueCertificate)
at Repository.Core.Bootstrap.RepositoryBootstrapper.Install(BootstrapState bootstrapState)
at Repository.Core.Bootstrap.BootstrapHandler.Install(BootstrapState bootstrapState)
at Repository.Core.Bootstrap.BootstrapHandler.Bootstrap(BootstrapState bootstrapState)
at Repository.QRSMain.Bootstrap()
at Repository.QRSMain.Main()
at Repository.QRSMain.Run(String[] args, Action`1 terminate)
Bootstrap mode has terminated. Press ENTER to exit..

does anyone know this problem by chance and can help us further ? 

Kind regards,

Erik Nell

[Alan_Slaughter]

Hi Erik,  could you give this a try?

https://community.qlik.com/t5/Official-Support-Articles/How-to-recreate-or-just-delete-certificates-...

[Doner]

Hi Alan,

There is the same point in this article:
Run the command "C:\Program Files\Qlik\Sense\Repository\Repository.exe" -bootstrap -iscentral -restorehostname
Do you have any idea what can be done about this error?
[ERROR] Fatal exception during bootstrap: hostname

[Alan_Slaughter]

Hi Erik, maybe this could help:

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Change-hostname-and-certificates-...