I have Sense set up on a windows Server 2012 R2. I am able to access the hub and QMC while connected to the same network. I am not able to access from outside the network. The IP of the machine is public and I can see it from outside the network using http. All ports are open and the firewall on the server is disabled. When I hit https://mywebaddress/hub I get a certificate error, I click to connect anyway and then the connection times out. I never get a prompt for credentials. Is there anything special that needs configured to allow this type of access?
I had a similar setup last year, and what worked for me was double-checking how the virtual proxy was set up under the QMC, especially making sure the prefix and authentication method matched the external path. I also had some odd behavior when testing through residential proxies, since IP-based restrictions on the firewall were a bit too tight. Loosening them for specific proxy IPs helped a lot.
