We get different language error messages in same browser

[sajithjpn]

My Browser is IE (11.118918362.0) and its Language is set to Japanese. But some error messages are getting in English. Why this happens? How can I fix this?

our web site is mashed up one and I tried on Rugby world Championship demo app and I got same results.

Note:

Our environment as follows:

Browser: IE (ver 11.118918362.0)

Language setting: Priority language is Japanese from the windows setting Tested App:https://webapps.qlik.com/rugby-world-championship/index.html#/current

Please help me to find this.

[marcus_sommer]

It seems that not all error-messages are translated and/or properly linked and so the default messages are shown. Classical HTML errors could be customized and on this way also translated. I assume that there are also possibilities for javascript / API errors to return customized messages. If you don't get a more detailed answer here try it with "customized error messages" in your preferred search-engine.

Beside this you may try it with another browser - even if you couldn't use them in the end they may give some valuable hints in regard to the error-messages and/or maybe even running without any errors.

- Marcus

[sajithjpn]

Thank you very much Marcus for reply. you are correct. it seems link not linked properly.

it return error codes. not the messages.

I Checked Client.json files (en-US and Ja-JP) and their was the correct message should have to be shown.
Do you know how to fix this?

en-US


ja-JP


What am i intend is, When the browser set to Japanese, The error message should be Japanese and browser set to English,  the error message should be English.

Our Qlik sense Version is : Qlik Sense November 2020 Patch 2
qliksenseserver:13.102.8

Please help me to find this.

Thank you!

Saji

[marcus_sommer]

I'm really not an expert to such web-stuff but for me it looked that not all error-id's are translated. AFAIK is such a localisation really very expensive and therefore in many tools not complete.

What happens if you change your japanese-file manually (after an appropriate backup of it)? At first only for this error and maybe also adding an extra counter because it looked as if this error-message isn't unique. To get this to work you may also need to stop/restart the services.

- Marcus

[sajithjpn]

Thanks Marcus for prompt replay. 🙂

Our team will change the letters of the file and testing.
Yes. This error message is not unique. There must be other error messages also. (Unfortunately or fortunately , we couldn't find any  other error messages so far )

How ever, we were contact the Qlik support regarding this error message. They have shifted this for R&D team.

Will update you.

Thank you very much for touching with me.

Have Good day with safe!

Saji