nprinting Cache Status Error / Version: 19.0.4.0

[TomBond77]

Hello Experts

nprinting Version: 19.0.4.0

QlikSense Februay 2019, 13.9.1

Reload Masterdata results in Error on cache status.

Connection check without errors. User check: RootAdmin.

Any ideas?

Thanks

Tom

[TomBond77]

Hi friends

We have restarted the Qlik nprinting service in the same order as mentioned by Qlik Support:

https://support.qlik.com/articles/000058729

Thereafter we tried to rebuild the cache status without any success, still "Error".

Any ideas?

thanks

Tom