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henrikalmen
Specialist II
Specialist II

AudioEye problems

AudioEye is causing problems in the community.

When I write posts (like this one) or comments, the "AudioEye Accessibility Helpdesk" window pops up every time I write a question mark: ?

Also, when posting this plugin adds data to the post. There are a lot of posts in the forum now where we can see text added at the bottom:

henrikalmen_0-1745834412045.png

I don't know what causes this, and it's not all the time. A moment ago I made a post and I just couldn't remove that addition. I tried editing the post, but I still got the same error message as in the image above. I then switched from Chrome to Firefox, and then I could actually edit that text so that it disappeared.

There's a whole bunch of html being added to the post by the plugin:

henrikalmen_1-1745834537490.png

 

Labels (1)
14 Replies
Jamie_Gregory
Community Manager
Community Manager

Hello @henrikalmen @Or @F_B 

Are you still seeing the issue?

nicole_ulloa
Community Manager
Community Manager

AudioEye issue is reported as resolved! Thanks again, @Lech_Miszkiewicz for confirming fix. 

Please feel free to send any additional feedback 😊

henrikalmen
Specialist II
Specialist II
Author

Thanks, a quick search in the forum also seem to confirm that there have been no new posts with the added texts in them for the last day or so.

F_B
Specialist III
Specialist III

Hi Jamie, the issue seems to be resolved.

Thank you

F_B
Specialist III
Specialist III

Thank you