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I'm getting a warning when I access the main page of the Community Site. Anyone else getting this?
Bumping this as it's happening again today.
Hi,
I'm not getting that issue, using IE 10 and 11 and 11 RT, Chrome for Windows and iOS, Firefox and Safari for iOS. Do you have installed any extension or add-in onto your browser to get that information?
I'm mentioning Carlos Rodriguez and Sara Leslie to keep them on the loop.
Regards,
Miguel
Hi Miguel,
thanks for the reply.
I'm using a straight copy of IE8 (8.0.7601.17514) with no extensions / addins or toolbars added. I can't change the browser as it's a fixed NHS England standard.
The message went away for a while after my first post, but has returned today, the only difference is that the js is now core126.js.
Regards,
James.
Hi James,
Do you happen to be using Sophos antivirus software? I have read some issues with false positives and some addthis js files, as it seems to be the case. We'll be checking with them anyway.
Thanks for reporting.
Miguel
Hi Miguel,
yes we use Sophos here.
Regards,
James.
Hi James,
Do you get the error each time you hit the community home page during the same session, or just the first time?
Next time you visit the community after being idle for, say, at least an hour (or overnight if that's easier), could you try hit a link to a page (such as this one) BEFORE going to the homepage?
I wonder whether you have some malware on your machine and it is attempting to "phone home" and the antivirus software is actually catching it.
Carlos
Hi Carlos,
I get the message as long as I'm on a page within the Community and it happens frequently. It doesn't happen on any other website I visit.
The message stopped for a few weeks between my original post and today which is why I bumpd the original post. I will save this page to my favourites and access it tomorrow morning, before I hit the home page.
Thanks for your help,
James.
Came straight to this page - addthis message does not appear. Carlos Rodriguez
I will now go to the landing page and see what happens.
EDIT:
Message does not appear now.
Regards,
James.
Hi James,
Miguel's instincts were right, it appears. It's apparently a false-positive:
AddThis JS being blocked by Sophos Anti-Virus
I would guess this should be resolved soon, as AddThis is software we use in QC and is legit. If this hasn't been resolved within a reasonable amount of time with upcoming updates to your virus definition from Sophos, please let us know.
Thank you for bringing this to our attention!
Carlos