Printing problem with Windows 10

[Anonymous]

Hello,

We have some users that are using Windows 10 1803 computers and they are experiencing issues when they try to print in Internet Explorer with the QvPlugin v11.20. What worked with Windows 8 were to simply right click and press print.

But with Windows 10 the printer dialog box never appears when you try to print the page.

Have anyone experienced something like this?

[grantcooper]

Hey there!

A common problem with Windows 10 is printer support. As an IT admin, printing issues are likely one your biggest IT headaches.

When a user clicks Print and the resulting hard copy does not meet the user's expectations, there can be any number underlying causes. Sometimes, the problem can be attributed to a specific application. This is especially true for web browsers. After all, there is a reason why many sites offer printer-friendly versions of certain pages.

If a user is printing from an application that is known to produce reliably good print quality, then you should check to see if the computer is using the correct print driver . In some cases, an incorrect print driver will cause the printer to print gibberish. In other cases, the printer for beginners may print basic text, but fail to print graphics or special fonts correctly.

If Windows is using the correct driver , see if the driver is a Microsoft driver or a driver that has been supplied by the printer manufacturer. In some cases, the manufacturer's driver will provide functionality the built-in Windows driver does not. If the device is using the manufacturer's driver, make sure it is up to date .

[alishakihn]

If users are experiencing issues when trying to print in Internet Explorer with the QvPlugin v11.20 on Windows 10 1803 computers, there are a few potential solutions you can try:  Flappy Bird

1. Update Internet Explorer: Make sure that Internet Explorer is up to date on the affected computers. Microsoft regularly releases updates and patches that can address compatibility and printing issues.

1. Clear temporary files and cache: Sometimes, accumulated temporary files and cache can cause conflicts with printing. In Internet Explorer, go to the "Tools" menu (gear icon) and select "Internet Options." Under the "General" tab, click on "Delete" in the Browsing History section and make sure to select "Temporary Internet files and website files" and "Cookies and website data." Click "Delete" to clear the cache.

1. Reset Internet Explorer settings: Resetting Internet Explorer to its default settings can help resolve various issues. In the Internet Options window, go to the "Advanced" tab and click on the "Reset" button. This will reset Internet Explorer to its default configuration.

1. Check printer settings: Verify that the default printer is set correctly on the affected computers. Go to the Control Panel, open the "Devices and Printers" or "Printers & Scanners" section, and ensure that the desired printer is set as the default. You can right-click on the printer and select "Set as default printer" if needed.

1. Try an alternative browser: If the printing issue persists, you can try using an alternative browser like Google Chrome or Mozilla Firefox to see if the problem is specific to Internet Explorer. These browsers often have better compatibility with various plugins and printing functionalities.

If none of these solutions resolve the printing issue, it may be necessary to contact the software vendor or IT support for further assistance, as there could be specific compatibility issues between the QvPlugin v11.20 and Windows 10 1803.