“Our security and fraud department uses Qlik on a daily basis to monitor a growing list of conditions that other software just can’t handle. It means our customers’ money is safer and the bank is protected.”
- Nate Olmstead, Senior Vice President and Data Analytics Manager, Northrim Bank
Solution Overview
Industry: Financial Services
Geography: Alaska, USA
Functions: Finance, IT, Marketing, Sales
Business Value Driver: Customer Intelligence, New Business Opportunities, Reimagined Processes
Challenges
• Enhance Northrim’s digital innovation strategy
• Improve staff interaction with information and reporting across the bank
• Develop a solution with a demonstrable return on investment
Solution
Northrim worked with Qlik Elite Partner Pomerol Partners, beginning with a compelling proof of concept and eventually incorporating Qlik Sense® across its analytics operation.
Results
• Qlik-based balance sheet tool was immediately adopted by senior executives
• Key applications include fraud prevention and managing Covid-19 loans
• Qlik Geocoding was a critical element of Northrim’s response to Typhoon Merbok
Find here links to Northrim Bank story on Qlik.com and one-page snapshots Northrim Snapshot PDF and Northrim Snapshot PPT.
