We discovered that this error occurs when there is a problem with any Connection in an App. For example, if I have 4 Connections in my Operations App, but one of them has a Connection error, I won't be able to edit any report templates in the Operations App until the error is resolved. (See example below)
Connections
Name
App
Connection Status
Cache Status
Last Cache Update
Sales Connection
Operations App
OK
Generated
10/28/2016 9:17:00 AM
Cust Svc Connection
Operations App
OK
Generated
10/28/2016 9:19:00 AM
Info Tech Connection
Operations App
No engines are working
Error
Request has been
purged due to
connections errors
-
HR Connection
Operations App
OK
Generated
10/28/2016 9:19:00 AM
Until the error is resolved for the Info Tech Connection, I won't be able to edit any report templates in theOperations App.
