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Who Me Too'd this solution

Sonja_Bauernfeind
Digital Support
Digital Support

Hello Christian!

  • What version did you upgrade from and to? 
  • Is the version of your Desktop client aligned to the server version?

Since only one document is affected, it may have a trigger or on open action that clears selections. Maybe this article (kb 000032202) could be relevant? It basically reads that the version needs to be aligned and that a clear all action can cause the "Server communication lost" message.

 

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂

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