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Hello @KBM ,
Thanks for posting.
Have you met this prerequisite?
Qlik DataTransfer requires a Windows user account. It is recommended that you use a dedicated user account to run the Qlik DataTransfer service. If the dedicated user is an administrator, you can log in as that user to install Qlik DataTransfer. If your dedicated user is not a local administrator, you must use an administrator account to install Qlik DataTransfer.
If you are installing or upgrading Qlik DataTransfer on a Windows server with Qlik Sense Enterprise on Windows installed, Qlik DataTransfer must be installed with the Qlik Sense services user used in the Qlik Sense installation.
Also notice:
For February 2021 SR1, it is recommended to install Qlik DataTransfer on a separate server from Qlik Sense Enterprise on Windows or QlikView Server. If Qlik DataTransfer is installed on the Qlik Sense Enterprise on Windows server or QlikView Server, the Qlik DataTransfer runs using the Local System user account. If you change the service user account, it will stop either Qlik DataTransfer or the Qlik Sense Service Dispatcher.
Cheers,
Albert