12 Replies Latest reply: Jul 25, 2014 9:38 AM by Friedrich Hofmann RSS

    Please help urgently: QV Log_files growing way too big

    Friedrich Hofmann



      please help me: One of the QV Log_Files - the Distribution_Service logs, the ones labeled "root_YYYYMMDD.txt", are growing way too big. I'm not trained in administration of any kind. At last I have access to the logs, so here's some welcome ;-)


      Precisely, three of them - since July 19, 2014 - are extremely big - 32 MB on July 19, 43 MB on July 20 and 15MB on July 21. The ones before have a size of 100, max. 500KB.

      We have just done an update to the most current version with the help of an external consultant.

      I have already opened a ticket with our partner CP who in turn will open a ticket with QlikTech. In the biggest of the logfiles, there are some lines which, if I'm not mistaken, repeat over and over all day:


      20/07/2014 00:05:02.3019625 Error PurgeThread encountered exception.. Exception=System.ArgumentException: An item with the same key has already been added.

         at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

         at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value)

         at QDSMain.TaskStore.AddRange(IEnumerable`1 tasks)

         at QDSMain.Workorder.get_TaskAndTempTaskList()

         at QDSMain.TaskLogIndex.RemoveAllWithoutLogFile()

         at QDSMain.FileSystemHelper.RunPurgeMethods()


      As far as I can see at first glance, it goes on like this all day - always the same lines.

      Can you make anything of this?


      Thanks a lot!

      Best regards,