we have 11.20 SR9, but I think we don't have that patch yet, if it's recent. Is that in the long version number?
That is >> 11.20.12664.0 SR9 64-bit edition <<
Can you tell me what exactly that patch does? Otherwise I'll ask support, no worries.
It's always a bit of a problem when we want to upgrade because we can't do that ourselves, we need IT and since QlikView is not officially supported by IT, they are always quite - wary of changing anything in case it might affect anything else on their server. They will probably only do it if an external consultant is present to stand by, and that costs of course - and takes a while.
for now we did a restart of the QDS.
Now one of the two "ghosts" we had is gone - the other remains:
- The one that was displayed as running for 2 days is gone
- The one that failed at one time remains.
There is a background with the one that failed: There were a nr. of other apps behind this - it was inside a cascade of apps and I had forgotten to change the running_order. Then, after it failed for whatever reason, i fixed that and I also moved the .qvw file to and fro a bit, I think - now it's in a different folder than it was before, I don't remember exactly how often I moved it - I think I moved it three times. I didn't move the SHARED and the META files, however.
Also, I got a "task failed_email" last night around 11pm about a task, stating the directory where that app used to be - but it wasn't there anymore after 5pm or so.
I'm pretty sure that I did something I should not have done and that is the reason. The question is, how can I fix it?
They did a lot of work on the QDS and how it sends and updates the work orders. This patch was release with SR10 and had to be applied to that also. This has stopped a lot of task failing and running for no reason.
On the other two ghost try this. Open up the task in the QMC Source Documents. On the General tab under "Task Description" click in the box and put a space. Then hit apply at the bottom and see if that will clear it.