Not sure but maybe the installation depends on user, Sense apps are stored in 'Documents library' wich is a user-dependand folder.
Ask your IT team to check if their user has sense installed in the laptop, If it's there, they should make the installation with your user, giving temporary administrator privileges.
Ruben is correct. The installation is under the users profile. So the user that installed the product will have the shortcut.
Let us know how you do.
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