4 Replies Latest reply: Nov 5, 2015 4:57 PM by Petter Skjolden RSS

    QlikView Extranet Deployment Issues

      Can someone help me with an issue we are experiencing.


      QlikView Setup:  

      • We have a Web Application that is calling a Qlik QVW using an iframe and the /QvAJAXZfc/opendoc.htm call
      • The Web Application is a public website that our customers use
      • The Qlik Web Servers are on our internal network and communication is allowed between the web app and Qlik only
      • Qlik is not accessible directly from an external network.
      • We use web tickets to authenticate users, have DMS Authorization setup on the QVS, Ntml Authentication setup on the QVWS, and IIS for the Web Server

      Current Issue:

      • We are getting an “Unable to resolve the server’s DNS address” when we access Qlik from our Production Environment from an external (public) network
      • We are able to connect to the same Qlik Environment when logging in from an internal network of our company

      The iframe is making a call to https://qlik.sitename.com/QvAJAXZfc/authenticate.aspx?type=html&try=/QvAJAXZfc/opendoc.htm?document=FileName.qvw&back=QlikStatus.html&webticket=ticketnumber, where qlik.sitename.com is the DNS address of the Qlik WebServer. Can someone tell me if we have something missing from our configuration? Does the DNS address need to be accessible from the external network in order for this to work? Thanks in advanced for your help.