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So it seems that the issue relates to screen scaling. Many thanks to South Africa Qlik Master Reseller's support team for the fix. They gave the following options which solved the issue (specifically option 3 in my case):
- Set the "Change the size of text, apps and other items" property equal to 100% in the main display.
- If you have 2 monitors set the main display that has the property equal to 100%.
- Enable the "Disable display scaling on high DPI settings" property, that you can find in the properties of the NPrinting.exe application (C:\Program Files (x86)\NPrinting\Client), in the “Compatibility” tab. This option renders the Designer layout quite bad