1 Reply Latest reply: Mar 28, 2017 9:21 AM by Paul Routledge RSS

    Slow Response on AccessPoint

    Ridhaa Hendricks

      Hi There

       

      I have a model that is extremely slow on the access point.

      It takes quite some time to open up and then there is a long delay between clicks.

      When opened on the server the model is fairly quick to respond

      Please could you provide any pointers to try and identify the issue.

        • Re: Slow Response on AccessPoint
          Paul Routledge

          If your other documents do not suffer this problem in AccessPoiunt  then the problem is likely to be the document.

           

          Think of things that impact particularly the Ajax client that would be fine in the desktop client.

           

          e.g. do you have a chart, maybe a table with MANY rows displayed. This displayable data would be present in the desktop client as soon as the document is opened but would have to be shipped across the network to the browser in Ajax mode. Avoid table boxes with an uncontrolled number of rows.