3 Replies Latest reply: Apr 12, 2018 9:45 PM by Andrei Kaliahin RSS

    Connector is not responding in Qlik sense desktop with MySQL ODBC driver

    Anusha Vasantha

      Hi,

       

      We are facing "Connector is not responding" error on Qlik sense desktop software (November 2017 version) which is installed on win10.

       

      What we have already tried:

      • As per suggestions across the community, we have tried work around given here and here. But none of them helped in resolving our issue.
      • We have tried to delete connection and re created it. But data was not loaded.
      • Uninstalled November 2017 version and installed September 2017 version. This did not bring any value.

       

      Connection is made using ODBC MySQL driver to MySQL database.

       

      Attached is the screenshot of the error.


      More details:

      • When "Data load editor" is opened, it takes longer time to load "Data connections" section.
      • Create new connection is always disabled.


      Any suggestions would be helpful!


      Regards,

      Anusha