I've found this article
Let me know if this is helpful for you
After a fresh installation, the user is unable to access the QMC / Hub. Basic pre-requisites have been confirmed like the service account being a local administrator.
When inspecting the Repository > Trace > System log, you see the following error:
Error during stream authentication as client
Authentication failed because the remote party has closed the transport stream.
at System.Net.Security.SslState.InternalEndProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.Security.SslState.EndProcessAuthentication(IAsyncResult result)
at Qlik.Sense.Communication.Communication.Tcp.StreamFactory.<>c__DisplayClass8_1.<Negotiate>b__2(IAsyncResult result)
Qlik Sense, currently, requires TLS 1.0 to be enabled for interservice communication.
Ensure that TLS 1.0 is enabled on the server:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server --> DisabledByDefault set to 0 & Enabled - Set to 1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client -- > DisabledByDefault set to 0 & Enabled - Set to 1
Reboot Server for the registry keys are activated
Do you have a cluster or is a single server? what version do you have installed?
Sometimes it is an error of the antivirus, so could you check that it is disabled or make sure that Qlik sense it is in the whitelist, check the common issues like:
- The user that runs the services it's in the Administrators group
- check the Qlik sense ports
- Check the whitelist of the virtual proxy, if you have a cluster, make sure that you have all the servers in the whitelist
What it worked for me was that I had different users that ran the Qlik sense services, make sure that you have the same user in all the servers (if you have a cluster)
Hoping that this will be helpful for you, regards
We have a single server and we are on Jun 2018 version. We turned off windows defender antivirus.
- The user that runs the services it's in the Administrators group - Yes, we have a single service account which is a part of the admin group
- check the Qlik sense ports - Looks good
- Check the whitelist of the virtual proxy, if you have a cluster, make sure that you have all the servers in the whitelist - Yes, we have whitelisted
Internet says that it is an old version of SSL, I don't think that will be a big difference by the way, did you tried the option repair?
Control panel ->install and uninstall programs-> select qlik sense-> right clic and select change-> follow the wizard and finally select the option repair.
A few times Qliktech recommended me that option (in older cases) I never apply it because I found the solution, but Qlikteck told me that you will have all the settings that you have until now, just will fix if there is something corrupted
Looks like you have a lot of time with this error, let me know if you have any comment or if you could fix it