Have you checked that the user set up in the DSC has permissions to read it? In the QMC, System, Setup, DSC, if the user is not allowed to read the directory, a red asterisk "*" is displayed.
Apart from that, and maybe obvious, is .NET 4 Extended installed onto the computer where QlikView Server is running?
Hope that helps
sorry that I forgot to post our solution.
The antivirus scanner caused the problem. We use Trendmicro which seems to not like the latest versions of Qlikview anymore.
We excluded QVW and QVD file extensions and all Qlikview related directories from the live scanner:
C:\Documents and Settings\All Users\Application Data\QlikTech
C:\Documents and Settings\Default User\Application Data\QlikTech
D:\Qlikview Storage\ (all Qlikview reports, log files, accesspoints are in that directory)
Since then we had no more Comexceptions.
Hope that helps!
I have the same problem, but isn´t caused for the scanvirus for antivirus.
Exists other problem, memory, disk, process?
Can help me?
This is the log generate in the QMC:
(2014-06-24 11:47:32) Error: The sourcedocument failed to reload.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Erro HRESULT E_FAIL foi retornado de uma chamada para o componente COM.
(2014-06-24 11:47:32) Error: em QlikView.Doc.DoReload(Int32 _Mode, Boolean _Partial, Boolean _Debug)
(2014-06-24 11:47:32) Error: em QVBWrapper.Document.Reload(ILogBucket i_LogBucket, Boolean i_MonitorQVBCPUUsage, Boolean i_Partial, Boolean i_ReadDocumentLog)
(2014-06-24 11:47:32) Information: Initializing Reload (0), Finished (268715)
(2014-06-24 11:47:32) Error: Reload failed.
(2014-06-24 11:47:32) Information: Closing the document.
(2014-06-24 11:47:38) Information: Closed the QlikView Engine successfully. ProcessID=5180
(2014-06-24 11:47:38) Information: Initializing (0), Finished (6404)
(2014-06-24 11:47:38) Error: Reload failed. Distribution skipped.
(2014-06-24 11:47:38) Error: The task "Arquivo.qvw" failed. ErrorCount=3