16 Replies Latest reply: Feb 23, 2017 7:08 AM by Bill Britt RSS

    Directory Service Connector is offline

    Paul Johansson

      Hi,

       

      Im performing a simply distribution and reduce of a report to the Qlikview Server.

       

      However, i keep getting:

       

      "...QDSMain.Exceptions.DscOffLineException: Directory Service Connector is offline..."

       

      The Directory Service Connector IS running. I have tried to change the timeout under:

       

      System - Directory Service Connectors - Active directory

       

      Without any results. Anyone have any idea how I should continue to troubleshoot this error?

       

      Thanks in advance,

       

      br

      Paul

        • Re: Directory Service Connector is offline
          Kaushik Solanki

          Hi,

           

               Make sure that the QDS service is running.

           

               You can check this from

           

               Start -> Control Panel -> Administrative Tools ->Services

           

               Look for QlikVIew Directory Service.

           

          Regards,

          Kaushik Solanki

            • Re: Directory Service Connector is offline
              Paul Johansson

              Hi Kaushik,

               

              Yes, the service is running (as described in the question)

               

              br

              Paul

                • Re: Directory Service Connector is offline
                  Daniel Rozental

                  Did you check the DSC logs for any errors?

                    • Re: Directory Service Connector is offline
                      Paul Johansson

                      Hi Daniel,

                       

                      To minimize the error sources i have changed the task to only include a distribution (no reduce or anything else). I still get the same error though - DSC is offline. But its not.

                       

                      The DSC log say:

                       

                      (2013-02-27 12:37:20) Information: Starting task 'Distribute of AirlineOperations.qvw'. Id:cecae890-7ea5-47e0-9ec6-775e5c9c2e6b. Triggered by 'ManualStartTrigger'. Id:00000001-0002-0003-0405-0607080a0b0c

                       

                      (2013-02-27 12:37:20) Information: Entering Task Execution.

                       

                      (2013-02-27 12:37:20) Information: ClusterID=1

                       

                      (2013-02-27 12:37:20) Information: QDSID=09b61983-69fa-7279-0a46-45a69ff9a6e8

                       

                      (2013-02-27 12:37:20) Information: TaskID=cecae890-7ea5-47e0-9ec6-775e5c9c2e6b

                       

                      (2013-02-27 12:37:20) Information: MaxRunTime=1.00:00:00

                       

                      (2013-02-27 12:37:20) Information: MachineName=SS0215

                       

                      (2013-02-27 12:37:20) Information: Max attempts:1

                       

                      (2013-02-27 12:37:20) Information: Current Attempt=0

                       

                      (2013-02-27 12:37:20) Information: Task Dependencies are OK

                       

                      (2013-02-27 12:37:20) Information: Start document distribution.

                       

                      (2013-02-27 12:37:20) Information: Opening source document

                       

                      (2013-02-27 12:37:20) Information: Opening document: "AirlineOperations.qvw"

                       

                      (2013-02-27 12:37:20) Information: Allocating new QlikView Engine. Current usagecount=1 of 4

                       

                      (2013-02-27 12:37:20) Information: Max retries:5

                       

                      (2013-02-27 12:37:20) Information: Attempt:01

                       

                      (2013-02-27 12:37:22) Information: Allocated QlikView Engine successfully. Current usagecount=1 of 4, Ticket=36

                       

                      (2013-02-27 12:37:22) Information: Loading document "C:\ProgramData\QlikTech\SourceDocuments\AirlineOperations.qvw" (53.08 Mb)

                       

                      (2013-02-27 12:37:23) Information: Loading. LoadTime=00:00:01.0140065

                       

                      (2013-02-27 12:37:24) Information: Physical FileSize=53.08 Mb. Memory Allocation Delta for this file=115.70 Mb. Available Physical Memory Before Open=1457.32 Mb. Available Physical Memory After Open=1342.18 Mb. Total Physical Memory=55285.80 Mb.

                       

                      (2013-02-27 12:37:24) Information: Attempted to load the document with data.

                       

                      (2013-02-27 12:37:24) Information: The document was loaded successfully.

                       

                      (2013-02-27 12:37:25) Information: Reduce skipped, nothing is selected.

                       

                      (2013-02-27 12:37:25) Information: Document was opened successfully

                       

                      (2013-02-27 12:37:25) Information: Determined 1 static recipients spread over 1 Distribution Resources.

                       

                      (2013-02-27 12:37:25) Information: Deleting temporary files.

                       

                      (2013-02-27 12:37:25) Information: Closing the document.

                       

                      (2013-02-27 12:37:26) Information: Closed the QlikView Engine successfully. ProcessID=3900

                       

                      (2013-02-27 12:37:26) Information: Document distribution done.

                       

                      (2013-02-27 12:37:26) Error: The task "Distribute of AirlineOperations.qvw" failed. Exception:

                       

                      (2013-02-27 12:37:26) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.DscOffLineException: Directory Service Connector is offline.

                       

                      (2013-02-27 12:37:26) Error: at QDSMain.DistributeTask.DistributionExecution(String fileName, Document qvbDocument, DistributionRequest distributionRequest, TaskResult taskResult, String repeatVariableName, String currentRepeatVariableValue)

                       

                      (2013-02-27 12:37:26) Error: at QDSMain.DistributeTask.Distribution(String fileName, DistributionRequest distributionRequest, TaskResult taskResult, String repeatVariableName, String currentRepeatVariableValue)

                       

                      (2013-02-27 12:37:26) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

                       

                      (2013-02-27 12:37:26) Error: --- End of inner exception stack trace ---

                       

                      (2013-02-27 12:37:26) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

                       

                      (2013-02-27 12:37:26) Error: at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

                       

                      (2013-02-27 12:37:26) Information: Task Execute Duration=00:00:06.0674972

                       

                      (2013-02-27 12:37:26) Information: TaskResult.status=Finished

                       

                      (2013-02-27 12:37:26) Information: Notifying all triggers of new state:FinishedWithErrors

                       

                      (2013-02-27 12:37:26) Information: Notifying all triggers of new state:FinishedWithErrors - completed