1 Reply Latest reply: May 24, 2013 4:05 AM by vikas mahajan RSS

    Lost leased license in the Prod-Server and  not able to lease it again by opening the document in the AccessPoint

      Hi,

       

      one of the user lost leased license in the Prod-Server and  not able to lease it again by opening the document in the AccessPoint. When I checked the same thing under QMC-->System-->Licenses-->Server-->CAL(s) -->History, in this I am able to see user name with his machine ID for 2 different timestamp like

       

       

      Domain_Name\Username

      8PQ674A [

      5/23/2013 7:29:30 AM

      Domain_Name\Username

      8PQ674A [4C4C4544-004E-4D10-8037-B7C04F38344A]

      5/23/2013 3:00:22 PM

       

       

       

      As  a rule, a user can lease upto 2 licenses from 2 separate machines with in a period of 24 Hrs. However here, I am able to see only one machine ID.

       

      Can someone help me into this?

       

      Thanks,

      Anta