I've set up a User Directory Connector to my Active Directory environment for my Qlik Sense installation. This is a new install on a single server, and I only have two end users accessing this at the moment. Both end users report that when they access the hub, they are prompted for their AD credentials, then they just see a completely blank screen. When I access QMC > User Directory Connectors, I can see that the UDC is syncing successfully. In reviewing User Access Allocations, I can see licenses are allocated to both users. The Users page lists both users as well, however, it shows Inactive is set to 'Yes' and Removed Externally is also set to 'Yes'.
Does Qlik disable inactive users causing this type of behavior? If so, how do I prevent this? How do I re-enable them so they can access Qlik again?
