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senarath
Creator III
Creator III

QMC reloads fail when mail alert is set up

Hi,

I'm having Small Business Edition 11.2 SR6 and when I configure mail alert for failed reloads in QMC, all the scheduled reloads got failed and start getting mail alert for failed reloads. But in fact, scheduled reloads got failed only after configuring the alert.

When I removed mail alert settings, reloads were in order.

Any advice on this please....

Many thanks.

Senarath

Labels (3)
5 Replies
ashfaq_haseeb
Champion III
Champion III

Hi

You can set it here

QEMC-->  System --> Setup --> Distribution Service --> Alert Email.


Type you email address here.


Regards

ASHFAQ

senarath
Creator III
Creator III
Author

Hi Ashfaq,

I'm running Small Business Edition and I cannot see Distribution services

Mail alert.jpg

ashfaq_haseeb
Champion III
Champion III

Hi,

If you don't see distribution service means you don't have Publisher License with you.

I think it shouldn't work without publisher License.

are you sure you are getting alert email for failure.

Can you send your configuration steps.

I believe Bill Britt  or Chris Rice can shed some light into this.

Regards

ASHFAQ

senarath
Creator III
Creator III
Author

I set up required fields under Web server as you can see now empty in the attached pic. It's just our corporate mail server details for HOST NAME and my own mail address as send all mails to AND send from mail.

mail alert started working but subsequently all scheduled reloads start failing

thanx

ashfaq_haseeb
Champion III
Champion III

I think without publisher it is not allowed to send alert emails too.

Lets wait for the reply from Bill Britt or Chris Rice

Regards

ASHFAQ