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Greetings everyone,
I'm having trouble making a scheduled .nsq file work in the NPrinting Server, it appears to be stuck at "Message Run Task".
Here is what i have done:
Log:
When i run the same NSQ file in NPrinting Designer, everything works ok and all reports are generated.
Can anyone help me?
I'm stuck at this problem. Any help would be greatly appreciated.
Regards,
Susana Silva
Yes, I meant the Designer.
Ok, so:
- Did you activate the Server License?
- Did you activate a valid license of QlikView Desktop for the user used for running the QlikView NPrinting service?
Hi, some suggestions/check to perform:
- make sure D:\ is not a mapped drive: they're not supported
- make sure reports are added to tasks, tasks are added to jobs, jobs to schedules, schedule timing is ok and all of the previous entities are enabled
- do not add nsq files in the ServiceConfig if you already added a folder that contains the nsq file itself.
Hi Andrea,
Thank you for your reply.
Any more ideas?
Thanks for helping.
Susana Silva
Regarding the point #2, what do you mean with "when i run the same scheduled job using the NPrinting Designer, it works"?
Do you mean that you select the job and click on "Run"? If so, you should click the "Start" button instead. What happen?
In this way QlikView NPrinting will manage schedules in a "scheduler" mode (=check the timing and run jobs contained in the schedules at the right time).
I meant i click the Start Button of the scheduled job, and it generates the reports without errors in about 2 min.
Ok, so please try to run a schedule using the Desktop application by clicking "Start" and see what happen.
If nothing happens, it's probably due to wrong configuration of the schedule.
Do you mean through using NPrinting Designer?
Using the designer i already pushed the Start Button, and it runs correctly, generating the reports without errors.
Did you click "Start" or "Run"?
"Start" will activate the Scheduler which will execute schedules at some specified time in the future.
"Run" will execute schedules immediately.
If you can send a copy of the desktop log file, that may provide some hints.
Best
Aran
Yes, I meant the Designer.
Ok, so:
- Did you activate the Server License?
- Did you activate a valid license of QlikView Desktop for the user used for running the QlikView NPrinting service?
if you have the designer on the server, I would suggest running the task from designer to see what happens. Make sure you are logged in to the server as the user the nprinting service is running under.
make sure the user the nprinting service is running under is not the same as the qlikview user - it should be a dedicated user, but also needs to ahve access to all of the qlikview applications
manually running the task from designer on server will let you know if you ar having access isues - it will run the task9s) which then will run the reports. If all works there, your issue could then be in the job or scheduled