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Anonymous
Not applicable

Talend Remote Engine - Heartbeat & SSL Handshake Errors

Hi there

We are using Talend Cloud, with a remote engine instance installed on a VM in our Azure environment.

We are seeing several errors repeatedly, with jobs that are being handed off to Data Stewardship are failing:

We see this error frequently, ever hour in the Karaf logs:

2024-01-15T12:37:29,686

| ERROR | pool-

13

-thread-

1

| JAXRSUtils                       |

162

-

org.apache.cxf.cxf-rt-frontend-jaxrs

-

3

.

6

.

2

|  | Problem with writing the data, class

org.talend.ipaas.rt.engine.model.HeartbeatInfo

, ContentType: application/json

2024-01-15T12:37:29,686

|

WARN

 | pool-

13

-thread-

1

| PhaseInterceptorChain            |

160

-

org.apache.cxf.cxf-core

-

3

.

6

.

2

|  | Interceptor for {

http://pairing.rt.ipaas.talend.org/}PairingService

has thrown exception, unwinding now

org.apache.cxf.interceptor.Fault

: Problem with writing the data, class

org.talend.ipaas.rt.engine.model.HeartbeatInfo

, ContentType: application/json

Followed by one of the following:

Caused by: java.net.http.HttpTimeoutException: HttpTimeoutException invoking

https://pair.eu.cloud.talend.com/v2/engine/17c608b0-f040-469e-9e9d-4c8be31314bf/heartbeat

: request timed out

or

Caused by: java.net.http.HttpTimeoutException: HttpTimeoutException invoking

https://pair.eu.cloud.talend.com/v2/engine/17c608b0-f040-469e-9e9d-4c8be31314bf/heartbeat

: Timeout

or

Caused by: javax.net.ssl.SSLHandshakeException: SSLHandshakeException invoking

https://pair.eu.cloud.talend.com/v2/engine/17c608b0-f040-469e-9e9d-4c8be31314bf/heartbeat

: Remote host terminated the handshake

or

Caused by: java.io.IOException: IOException invoking

https://pair.eu.cloud.talend.com/v2/engine/17c608b0-f040-469e-9e9d-4c8be31314bf/heartbeat

: /

10

.

108

.

0

.

7

:

36590

: GOAWAY received

Most recently, after a reboot, we are seeing the following errors in the Karaf log:

2024-01-15T14:11:32,573

|

WARN

 | ActiveMQ Transport: HTTP Reader

https://msg.eu.cloud.talend.com:443

| FailoverTransport                |

99

-

org.apache.activemq.osgi

-

5

.

18

.

3

|  | Transport (

https://msg.eu.cloud.talend.com:443

) failed, attempting to automatically reconnect

2024-01-15T14:11:32,800

|

INFO

 | ActiveMQ Task-

149

| HttpClientTransport              |

99

-

org.apache.activemq.osgi

-

5

.

18

.

3

|  | Broker Servlet supports GZip compression.

2024-01-15T14:11:32,865

|

INFO

 | ActiveMQ Task-

149

| FailoverTransport                |

99

-

org.apache.activemq.osgi

-

5

.

18

.

3

|  | Successfully reconnected to

https://msg.eu.cloud.talend.com:443

Can anyone please help us with this issue? We are having real difficulty with it and have nobody to support!

Thank you very much in advance for your help!

Labels (4)
4 Replies
RVP1
Employee
Employee

Hello,

What is the RE version you are using? Is this happening intermittently?

SabrinaC
Contributor
Contributor

Hi there,

Which version of RE are you using? If you could provide a bit more information, I might be able to assist you further. Regards Liteblueinsights

SabrinaCaroline
Contributor
Contributor

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ClaireDepp
Contributor
Contributor

What version of RE are you using? With more details, I could offer further assistance. Best regards Lawyers for wrongful death suit