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William3
Contributor II
Contributor II

Cases opened by other members of my Company Team

Since the Support Portal has changed I can no longer see my old Cases or cases created by other members on my Company Qlik Team. Is there anyway to fix this?

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1 Solution

Accepted Solutions
Andrea_Spinetti
Former Employee
Former Employee

Hello @William3, I'm afraid that after the cases management system changes there is no longer a way to get access to the older cases (as also none of us internally has access to all of them in some instances).

If the issue is solved please mark the answer with Accept as Solution.

View solution in original post

1 Reply
Andrea_Spinetti
Former Employee
Former Employee

Hello @William3, I'm afraid that after the cases management system changes there is no longer a way to get access to the older cases (as also none of us internally has access to all of them in some instances).

If the issue is solved please mark the answer with Accept as Solution.