Access lost randomly ? access denied randomly

[selphie112]

We are experiencing a perplexing issue with a Qlik Sense report.

for example, After a reload, User A can access the report without any issues. However, by the next day, User A loses access and receives a "Access denied error code 5" message, despite no changes being made to the report or any reloads occurring overnight.

if dup a report to work and reload, user A can access the report. 

and by the afternoon of the next day, USER A can access that report from stream again, nothing change or reload during the time .

and this issue happens in multiple users, 

[eyalnir_qlik]

Hi @selphie112 

That's a section access error, did you check those resolution ? 

https://community.qlik.com/t5/App-Development/Open-app-error-access-denied/td-p/1359527

https://community.qlik.com/t5/New-to-Qlik-Analytics/Error-Code-5/td-p/2163822

[selphie112]

thank you for reply. but my issue is not always happen. 
I mean the same user random lost access for this report, for example USER A can access after it reloaded, but next day morning, he can not access, but at afternoon user A can access again
during the time, there's no change, no reload on the report