I have one query which i'm using in stored procedure. i need to migrate that procedure into Ad-hoc code based on priority. please find the code below.
select incidentid, [DateTimeCreatedOn], [Stat_DateTimeResolved], I.priority, 540 + datediff(minute,[DateTimeCreatedOn],DATEADD(hour, 17, DATEDIFF(d, 0, [DateTimeCreatedOn]))) as date_diff_in_mintues, smr.dbo.NetBusinessDaysHol([DateTimeCreatedOn], [Stat_DateTimeResolved], '8:00', '17:00', 0, 0, 0, '')/60, CASE WHEN I.priority =2 Then Case when cast([DateTimeCreatedOn] as date) = cast([Stat_DateTimeResolved] as date) THEN 1 when datepart(hour,[DateTimeCreatedOn]) in(15,16) Then Case when smr.dbo.NetBusinessDaysHol([DateTimeCreatedOn], [Stat_DateTimeResolved], '8:00', '17:00', 0, 0, 0, '')/60 <=( 540 + datediff(minute,[DateTimeCreatedOn],DATEADD(hour, 17, DATEDIFF(d, 0, [DateTimeCreatedOn])) ) ) THEN 1 Else 0 End when datepart(hour,[DateTimeCreatedOn]) >=17 Then case when smr.dbo.NetBusinessDaysHol([DateTimeCreatedOn], [Stat_DateTimeResolved], '8:00', '17:00', 0, 0, 0, '')/60 <=540 THEN 1 ELSE 0 END Else 0 End END AS Resolve_SLA_Met From Cherwell.[dbo].[Incident_Final_Hist] I With (Nolock) where incidentid in ('2412763','2412550','2366140','1974128','1725767','1925192')
