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juancaneu
Contributor II
Contributor II

Failed to import app

Hi!

I tried to import an app developed with QS 3.0.1.0 to QS 3.1.0. I obtained the message "Failed to import app. Please check the log file".

In C:\ProgramData\Qlik\Sense\Log\Repository\System the Service_Repository.txt file says:

Sequence#  ProductVersion  Timestamp  Severity   Hostname   Id   Description     ProxySessionId  ProxyPackageId  RequestSequenceId    UserDirectory     UserId     ObjectId   ObjectName Service    Origin     Context    Command     Result     Message    Id2

26   10.0.4.0   20170215T104159.557-0300   ERROR TDVM46     2ec277d8-7eb6-44e0-afeb-f4a26f2ba1ca    Command=Import app;Result=500;ResultText=Error: Server     2e6bf7c3-636a-4167-a084-b3cf39a08c07  c5c92066-7fc9-4cbd-9c02-e7c5d546f27e     0    TEDEAR     adminsql   9126d03f-1c74-468c-9143-3e5a80a0f9fb  BIOTAY_v11     Repository ManagementAccess /qrs/app/upload Import app 500 Internal error [LOCERR_INTERNAL_ERROR]:Internal error() (HTTP code: 500)  2ec277d8-7eb6-44e0-afeb-f4a26f2ba1ca

The site is working Ok, and other apps work fine. I tried to read the app in QS Desktop and it failed also.

Is there any tool to "rebuild" or check the exported app?

Thank you in advance.

Juan Carlos.

1 Solution

Accepted Solutions
vlad_komarov
Partner - Specialist III
Partner - Specialist III

Juan Carlos,

Do you have an access to the original application on the system it's coming from? If so, try to open the file without the data, save it and export it.

Another thing to check: verify if you have enough space on the target Hard Drive on your system. You should have enough space for ~2x of your imported file (to handle Temp storage), at least....

Regards,

Vladimir

View solution in original post

7 Replies
vlad_komarov
Partner - Specialist III
Partner - Specialist III

Juan Carlos,

Do you have an access to the original application on the system it's coming from? If so, try to open the file without the data, save it and export it.

Another thing to check: verify if you have enough space on the target Hard Drive on your system. You should have enough space for ~2x of your imported file (to handle Temp storage), at least....

Regards,

Vladimir

juancaneu
Contributor II
Contributor II
Author

Vladimir:

Thank you for your quik and accurate answer. I exported and imported the app in the source environment, and in QMC I could see that the migration status was ok.

moojahid2
Partner - Contributor III
Partner - Contributor III

Hi,

Facing same problem while importing certain app.

I am trying to import certain app at qlik sense by QMC but faced certain error:

Invalid path [4]:Invalid path (Path longer than 260 characters) (HTTP code: 500) 37543937-a22e-4ae6-82b5-65147fdb8b69

This is to mention that I can import other apps from the same location then why received such error (Path longer than 260 characters) as well as same app can be accessed by Qlik sense desktop.

vlad_komarov
Partner - Specialist III
Partner - Specialist III

Moojahid,

Please check the answer above. It might be just "out of disk space" issue. Which explains why you were able to import the other apps...

VK

moojahid2
Partner - Contributor III
Partner - Contributor III

Hi Vladimir Komorov,

Thanks for your. I have plenty of disk space as, so no issue on it.

The app is downloaded from demo.qlik.com named "02.CEM Communications.qvf" which is working fine with Qlik sense desktop however couldn't import same app to Qlik sense by QMC.



Thanks

Moojahid

vlad_komarov
Partner - Specialist III
Partner - Specialist III

Hmm...

Try to change the app's name to something simple (like "123.qvf") and without periods and spaces in the file name before the import...

Qlik is well known for incorrect messages in logs, so this "Path longer than 260 characters" might be misleading..

And which QS server version are you using? I can try to replicate the issue on my system...

VK

moojahid2
Partner - Contributor III
Partner - Contributor III

Yep I renamed with only 3 Character like "CEM.qvf" instead of "02.CEM Communications.qvf". I think you r right error message seems misleading.

Qlik Sense server 11.14.3 release September 2017

Please have the app link below to try by yourself:

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.