Filter

[MariaF]

I have one user that cannot see the names of the filters in the filter pane within the presentation.  Has anyone ever had a user with this issue and wht did you do to resolve it? Does user screen resolution cause issues? I have several users that increase their resolution and don't have this problem.  Thank you 

[Benoit_C]

Hello @MariaF, 

It's possible that the user's screen resolution could be causing the issue if the filters are being cut off or are not fitting properly on their screen. One potential solution would be to have the user try adjusting their screen resolution or zoom level to see if that makes a difference.

Another potential solution would be to check the user's browser settings and make sure that any zoom or font settings are not affecting the display of the filter names.

If neither of these solutions work, it may be necessary to investigate further to see if there are any other underlying issues with the user's account or the Qlik Sense configuration. This could involve checking the user's permissions, troubleshooting the filter pane settings, or examining any other potential causes of the issue.

Regards,
Benoit

[MariaF]

Thank you so much for responding! I will try all of your suggestions.
Hope you have a wonderful weekend!

[Benoit_C · Accepted solution]

You are very welcome, have a great weekend you too!

Regards,

Benoit