Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

[Anonymous]

Hi everyone,

I am having issues with Qlik Sense Enterprise Hub getting stucked (waited more than 30mins) whenever i try to load data into the server.

Simply put, whenever i choose the "add data" function after creating an app, i get stucked at the part where it says "initializing data".

Similarly, if i choose the data load editor, i get stucked after i click "load data" for the script to be loaded.

This is not a browser problem as i am able to load data through Qlik Cloud rather than Qlik Sense Hub.

Thanks for your help!

[Chanty4u]

Hi,

which version you are using right now?  and did you tried to reinstall your version or try to upgrade your current version and give a try?    

[#3]

Hello,

I have the same issue with data from file.

It seems not even starting the load.

However, when I choose to debug the script, it is working perfectly.

My version :

[mramachandran3 · Accepted solution]

I had the same problem. After many hours, it seems it was an incorrect entry into services.conf at  [C:\Users\{user} AppData\Local\Programs\Qlik\] . Make sure all the paths are valid including log. AND your HOMEDRIVE and HOMEPATH are valid.

Looking at the log at temp folder , i found that log was pointing to a log folder that was invalid. That was because our network team made the X: drive - HOMEDRIVE which was incorrect. Changing that to correct available path fixed the problem. And, the app now runs without any problem.

Sequence#	Timestamp	Hostname	Version	Logger	Severity	Message
1	20170208T161505.952-0500	127.0.0.1	4.5.1	Global	INFO	Configuration: {"context":"desktop","version":"4.5.1","migrationVersion":"1.0.0","host":"127.0.0.1","port":"9074","open":{"noData":true,"port":"4848","isSecure":false,"identity":"migration-service"},"logPath":"X:\\\\Documents\\Qlik\\Sense\\Log"}

[#5]

Thanks a lot,

It is now working as it should.

[jim_chan]

Hi Fabrice,

I am currently having this issue , i would really want to know, how did you solve it? Please help !

Rgds

Jim

[mramachandran3]

Did you read through the earlier post that looks at services.conf and replace the log path to a correct hardcoded path instead?

[caishane]

These file(s) don't exist for me. Why would that be?