(Native Path: ***) Error

[SbuMvula12]

Hi

Anybody know how to go about fixing the error in the below statement. I have no idea what a Natvive path even means 

Cannot open file: 'lib://Customer_Data (qliksense_qservice)/Customer Portal/*.xls' (Native Path: ***)

Thanks for any assistance.

[Francisco_Fernandez · Accepted solution]

Hello @SbuMvula12  ,

The problem is the path. You need to inform the name of the file. Windows does not support files names that contain any of the following characters:

Your connection should look like this:

 'lib://Customer_Data (qliksense_qservice)/Customer Portal/data.xls' 

Best regards,

Francisco

[SbuMvula12]

Hi Francisco 

I tried to change the name in the exact manner that you just explained and it still gave me an error. 

Let me try one last time 

[SbuMvula12]

Hi 

I tried to load the data again with a defined path name but it returned the same error, 

Cannot open file: 'lib://Customer_Data (qliksense_qservice)/Customer Portal/Shoprite Checkers/PVM/PVM B2B Item Sales & Stock Report 05062022.xls' (Native Path: *** System error: ***)

I am defeated.