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Hi People,
I have a user with Analyzer license. Member in a managed space.
In the space, apps without section access can be opened with no issue.
After adding section access, the user is getting the attached error code.
I have checked the section access by removing Section Access and Section Application, and it works fine.
The script looks like similar to that (after annonymizing the mail)
SECTION ACCESS;
LOAD * INLINE [
ACCESS , USER.EMAIL
ADMIN, XXXX@YYY.COM
ADMIN, AAAA@BBBB.COM
];
Will appreciate some help!
Hi @dana,
The only things I can think of are:
1- Double check if the user email matches the USER.EMAIL
2 - If the user email is listed in the app Data after the reload of the application - do that commenting out the Section Access and Section Applicaiton
3 - How is the user accessing the Application? From a URL or from the Hub?
4 - The same user can access other apps in the same Managed Space
Regards,
Mark Costa
Hi @marksouzacosta,
Thanks for your kind help.
I would like to add that the owner of the app is included in the section access and when logged in, he can open it without a problem.
I added another user, and got the same issue.
1- Double check if the user email matches the USER.EMAIL - It does
2 - If the user email is listed in the app Data after the reload of the application - do that commenting out the Section Access and Section Applicaiton - Yes, it appears
3 - How is the user accessing the Application? From a URL or from the Hub? From the hub
4 - The same user can access other apps in the same Managed Space - yes, same app without Section Access.
It is a such a frustrating issue! spending hours without knowing the reason 🙂
Thanks,
Dana
Looks like you have everything covered.
Can you please send me two things?
1- A screenshot of your Load Script (the section access part)
2 - A screenshot of the user credentials (like the print below but showing the email)?
If those things are confidential, you can send me a private message.
Hi,
Sent you a private message.
Thanks!
Hi,
I removed empty lines from Section Access, as you suggested, but it didn't help.
I didn't mention but this app was imported from Sense on Windows. Can this cause an issue?
I created a new app, with one sheet, made it public.
Now the user can enter the app, but doesn't see the sheet..
Thanks,
Dana