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yami677
Contributor
Contributor

Qlikview Converter Gateway timeout

each time I try to convert a QVW to Qliksense 

it does not work and this message appears

Screenshot_15.png

PS I tried to reduce the app to no data but still the message appears.

 

Labels (1)
1 Solution

Accepted Solutions
PadmaPriya
Support
Support

Hello @yami677 

 

Please follow below steps:

1- Reduce the data on QVW file as much as possible. Even better: drop all data. (File > Reduce Data > Remove all values)

2- Save the file in a new path with a new name.

3- Remove any macro on the module

4- Close your QlikView Local Client and make sure it is not running in the background.

 

If issue persists, please follow:

  • Could you please kill the node.exe that corresponds to converterservice, make sure that it does respawn, then try the conversion again.
  • Kill the node.exe that corresponds to converterservice and it will be respawned, then conversion will work.

(Note: Make sure you add Command Line and only kill node.exe that corresponds to converterservice)

 

Thanks,

Padma Priya

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up!

View solution in original post

1 Reply
PadmaPriya
Support
Support

Hello @yami677 

 

Please follow below steps:

1- Reduce the data on QVW file as much as possible. Even better: drop all data. (File > Reduce Data > Remove all values)

2- Save the file in a new path with a new name.

3- Remove any macro on the module

4- Close your QlikView Local Client and make sure it is not running in the background.

 

If issue persists, please follow:

  • Could you please kill the node.exe that corresponds to converterservice, make sure that it does respawn, then try the conversion again.
  • Kill the node.exe that corresponds to converterservice and it will be respawned, then conversion will work.

(Note: Make sure you add Command Line and only kill node.exe that corresponds to converterservice)

 

Thanks,

Padma Priya

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up!