Shared Object File is corrupted

[#1]

Has anyone experience of the following scenario please?

My client has an app with a fact table of < 2 billion rows and 8 dimension tables totalling 15Gb of very granular data. The app works ok per se but we have a (erratic) problem when 2 or more users try to develop visualisations or stories they get this error -

error 300 - Shared - FileRead: Error reading shared objects, StopLoadingwhenSharedFileIsCorrupt: 0,

Environment: 

cluster of 2 Qlik Servers

512 GB RAM each and 16 physical cores (32 Virtual)

on one server they run 'Usage' app along with directory services

on other they run other 3 apps along with Qlik Publisher and Management Service

the systems are running on VSphere 5.5 and Windows 2012 R2

SQL DWH is also Windows 2012 R2 Enterprise

Qlik has been updated recently.

Don't have much more info sorry.

1. Would PowerTools (1.2) - SharedFileViewer still be relevant to this latest release?
2. I've requested they run QVS.exe for the shared file cleaning tool.
3. Does anyone have a similar sized application running successfully?
4. Could the size of the app just be a red-herring?
   
5. Could we delete the Shared Object file?
   

[rwunderlich]

What QlikView build are they running?

-Rob

[#3]

Hi, the current QlikView version is 11.20 with service patch SR15