Getting error while trying to download

[natk]

Getting the following error when trying to access qlik download site:

{"errors":[{"title":"Forbidden","detail":"User is not a member of tenant","code":"AUTH-5","status":"403"}],"traceId":"000000000000000027dfe1cc87aa9872"}

[Vinay_B · Accepted solution]

Hi @natk,

The above-mentioned error occurs when a user with no access to the Qlik SaaS tenant tries to login. Please refer: https://community.qlik.com/t5/Knowledge/Error-When-Logging-Into-a-Qlik-Sense-Enterprise-on-SaaS-or/t... 

Kindly follow the steps in this article to download Qlik products: https://community.qlik.com/t5/Knowledge/How-to-download-Qlik-Products/ta-p/1906869 

Also, I can see you had raised a case 00047418 for download page access and you have confirmed that the issue is resolved already. I will go ahead and archive this conversation.

Have a nice day!

Vinay