Qlik Cloud connection problem with MySQL

[isidro62]

Without making any changes, I've stopped connecting to a MySQL web server and 
just keep getting a timeout. 

Any ideas? Has there been any change to the Qlik Cloud platform?

Thank's for all

[clark598dahl]

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@isidro62 wrote:

Without making any changes, I've stopped connecting to a MySQL web server and 
just keep getting a timeout. 

Any ideas? Has there been any change to the Qlik Cloud platform?

Thank's for all

---

Hello @isidro62,
Yes, others have reported similar MySQL timeout issues on Qlik Cloud recently. It may be due to changes in how Qlik handles external connections. Try restarting your data gateway, verifying firewall rules, and checking if Qlik updated connector behavior. If the issue persists, opening a support case is recommended. catmeowing


Best Regards,
Clark Dahl

[rafaelencinas]

Hi @isidro62 

You may check :

1 - Open IP Address to connect in MySQL

2 - Check your Firewall

3 - Try to use Qlik Data Gateway Direct Access

Bye!