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Qlik Sense Reload Task - Network access is denied

I am trying to reload a Qlik Sense App and the data is on a shared drive with secured network access.  I can reload the data if I do so in Qlik Sense Desktop, but when I schedule a task in the Qlik Sense QMC, the task fails.  I believe it is because it is being run with a userid of "sa_scheduler".  Do I need to create a user on my network called "sa_scheduler" and provide that folder access to that account or can I just change that userID in the QMC to a current service account that I use with Qlikview?  Thanks. 

2016-01-11 06:23:12      ReloadCodebase                Classic

2016-01-11 06:23:12      Reload Executed By            UserDirectory=INTERNAL; UserId=sa_scheduler

2016-01-11 06:23:12      Process Executing             Qlik Sense Server

2016-01-11 06:23:12      Process ID                    5852

2016-01-11 06:23:12 0011 InputDate:

2016-01-11 06:23:12 0012 LOAD

2016-01-11 06:23:12 0013     *

2016-01-11 06:23:12 0014 FROM [lib://QVDs/datetable.qvd]

2016-01-11 06:23:12 0015 (qvd)

2016-01-11 06:23:12      Error: Cannot open file '[lib://QVDs/datetable.qvd]' Access is denied.

2016-01-11 06:23:12     

2016-01-11 06:23:12      General Script Error

2016-01-11 06:23:12      Execution Failed

2016-01-11 06:23:12      Execution finished.

1 Solution

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Author

I was able to find the issue.  It was due to the service account not having access to the network drive.  I had to reinstall qlik sense server and specify the service account name. 

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2 Replies
Not applicable
Author

I was able to find the issue.  It was due to the service account not having access to the network drive.  I had to reinstall qlik sense server and specify the service account name. 

davidbe1
Creator
Creator

all apps didn't work or just this one ?