Qlik Sense can't be reached

[mtapiadors]

Hi,

I can't connect to Qlik Sense Hub/ QMC. When I open one of these two applications I get this message:

(This site can't be reached - ERR_CONNECTION_REFUSED)

We have looked at the logs folder (C:\ProgramData\Qlik\Sense\Log\Proxy\Trace) and it seems I have seen that it is an error when establishing the connection.
'Could not contact local repository to retrieve proxy service settings No connection could be made because
the target machine actively refused it 127.0.0.1:4242 Unable to connect to the remote server'

Does anyone know how I can solve my incident to be able to access the application?

Thank you

[Tony7]

Hi @mtapiadors

Please read this article: https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-How-to-troubleshoot-issue-to-acce...

Hopefully you find it helpful, if not you are always welcome to speak with one of our product support agents in the live chat. You can find the live chat here: https://community.qlik.com/t5/Support/ct-p/qlikSupport.

All the best,

Tony