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gorterzelf
Contributor III
Contributor III

Survey monkey webconnector (e-mail adres is missing)

 

Hello all,

- it seems the e-mail address is missing in the respondent list (GetRespondentList). If we browse to the surveymonkey website, the result set I download by hand does contain the e-mail addresses.

Anybody know if there is a fix for this?

Greetings Martijn

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1 Solution

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chrisbrain
Partner - Specialist II
Partner - Specialist II

@gorterzelf Regarding this missing email, just to confirm these changes went in to the December 2020 release:

* New Columns: GetRespondentList: metadata_contact_first_name, metadata_contact_last_name, metadata_contact_email, custom_variables.
* New Columns: GetResponses: custom_variables, metadata_contact_email, metadata_contact_first_name, metadata_contact_last_name, total_time, date_created, date_modified, href.

Apologies - I didn't see this message about tags but I will add a note to look into this.

beeido.com - BI | Software | Qlik Integration Services
GitFirst - A CI/CD solution for Qlik Sense

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8 Replies
chrisbrain
Partner - Specialist II
Partner - Specialist II

Hi - Thanks for pointing this out, we will look into adding this field.

beeido.com - BI | Software | Qlik Integration Services
GitFirst - A CI/CD solution for Qlik Sense
gorterzelf
Contributor III
Contributor III
Author

 

Goodmorning @chrisbrain,

Thanks!

Could you please maybe look at the variable customized links at well?

I think there is a variety of ways in which to collect responses. This example is about collecting responses via email, then the email is not visible. If you collect responses via a web link (you then create one or more variables in a link, for example someone's email address + company), this variable will not be visible either, in the manual export from survey monkey it is visible. You will understand that these are very valuable in the analysis. I hope you can work on this too. Thanks for your response! And please do not hestitate if i can help with any futher information.

Greetings Martijn

gorterzelf
Contributor III
Contributor III
Author

Hi @chrisbrain,

Do you have any insight into when you are going to look at this or when there will be an update?

Greetings Martijn

chrisbrain
Partner - Specialist II
Partner - Specialist II

Hi Martijn,

Sorry I don't have anything insight into this but it's on our radar to look at.

beeido.com - BI | Software | Qlik Integration Services
GitFirst - A CI/CD solution for Qlik Sense
gorterzelf
Contributor III
Contributor III
Author

Ok, good to hear it is under the radar. Thank you for your response.

gorterzelf
Contributor III
Contributor III
Author

Hi @chrisbrain I have not seen it yet, but I have a word arround to combine those to. The Excel from survey monkey and the connector, not ideal but it works. So still hoping this could be fixed one day:-)

If you are on it could you also take a look if you can maken the tags visible? In survey monkey you can tag open question answers in categories. Would be easy to see them.

Greetings Martijn

chrisbrain
Partner - Specialist II
Partner - Specialist II

@gorterzelf Regarding this missing email, just to confirm these changes went in to the December 2020 release:

* New Columns: GetRespondentList: metadata_contact_first_name, metadata_contact_last_name, metadata_contact_email, custom_variables.
* New Columns: GetResponses: custom_variables, metadata_contact_email, metadata_contact_first_name, metadata_contact_last_name, total_time, date_created, date_modified, href.

Apologies - I didn't see this message about tags but I will add a note to look into this.

beeido.com - BI | Software | Qlik Integration Services
GitFirst - A CI/CD solution for Qlik Sense
gorterzelf
Contributor III
Contributor III
Author

Great @chrisbrain  I will look in to this, but looks good, tnx for the effort and thank you for looking at the tags. Please let me know if you find a solution and tnx again!