Mac OS cannot install SQL Explorer

[Anonymous]

I'm unable to install the additional packages in  Talent Open Studio for Data Quality 7.2.1

After the restart the same window appear over and over again.

I already tried reinstalling the software, I think that maybe there is no permission to write those packages?

I put the logs of the system down here.

Thank you!

  System Version:	macOS 10.14.5 (18F132) MOJAVE

Talend Open Profiler

Version: 7.2.1
Build id: 


(c) Copyright 2006-2019 Talend Inc.  All rights reserved.
Visit http://www.talend.com

  GNU nano 2.0.6                                         File: .log                                                                                         

!SESSION 2019-08-23 13:12:21.774 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_144
java.vendor=Oracle Corporation
BootLoader constants: OS=macosx, ARCH=x86_64, WS=cocoa, NL=en_US
Framework arguments:  -keyring /Users/gerardo/.eclipse_keyring -showlocation
Command-line arguments:  -os macosx -ws cocoa -arch x86_64 -keyring /Users/gerardo/.eclipse_keyring -showlocation

!ENTRY org.eclipse.osgi 4 0 2019-08-23 13:12:22.539
!MESSAGE Bundle org.eclipse.gmf.runtime.common.ui.printing.win32@4 not found.

!ENTRY org.eclipse.compare.win32 4 0 2019-08-23 13:12:22.925
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Could not resolve module: org.eclipse.compare.win32 [3]
  Unresolved requirement: Require-Capability: eclipse.platform; filter:="(osgi.os=win32)"

        at org.eclipse.osgi.container.Module.start(Module.java:451)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1783)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1762)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1725)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1656)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1)
        at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:233)
        at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:343)

!ENTRY org.talend.platform.logging 1 0 2019-08-23 13:12:25.440
!MESSAGE 2019-08-23 13:12:25,437 INFO  org.talend.dataprofiler.rcp.Activator  - Starting Talend Profiling platform.


!ENTRY org.eclipse.core.net 1 0 2019-08-23 13:12:34.884
!MESSAGE System property http.nonProxyHosts has been set to local|*.local|169.254/16|*.169.254/16 by an external source. This value will be overwritten usi$

[Anonymous]

Hello,

Please make sure that you install JDK 8 instead of JRE.

Could you please refer to this online installation guide about:TalendHelpCenter:Compatible Operating Systems to see if you are on a compatible platform?

Best regards

Sabrina

[mark-psl]

I'm having the same problem.  Here's what my java -version is displaying:

openjdk version "1.8.0_232"
OpenJDK Runtime Environment (Zulu 8.42.0.21-CA-macosx) (build 1.8.0_232-b18)
OpenJDK 64-Bit Server VM (Zulu 8.42.0.21-CA-macosx) (build 25.232-b18, mixed mode)

[Anonymous]

Hello @mark-psl 

Did you get this issue on V 7.2.1 as well? What's your Mac OS version?

Best regards

Sabrina

[mark-psl]

Yes, sorry.  I'm trying this on v7.2.1.  I'm on macOS 10.14.6 (Mojave)

Thanks.

[mark-psl]

Here's a capture of my recent attempts this morning that might help.  

[mark-psl]

Should I submit this to the Bug Tracker?

[Anonymous]

Hello,

Please make sure that Studio conform to JDK Compiler Compliance Level 11 (default), when running Oracle 11.

Best regards

Sabrina

[mark-psl]

---

@xdshi wrote:

Hello,

Please make sure that Studio conform to JDK Compiler Compliance Level 11 (default), when running Oracle 11.

Best regards

Sabrina

---

Thanks Sabrina.  Not sure what you mean.  I'm not running Oracle 11 that I know of.  Just the standard install that comes with the Community version of DQ.  Where would I find the setting to ensure conformance to JDK?

[mark-psl]

Found the compliance setting and it looks like it's set to 11.