Can't export certificate to .PFX file

[Xabinav]

Hi, 

According this Backup guide

https://help.qlik.com/en-US/sense-admin/February2024/Subsystems/DeployAdministerQSE/Content/Sense_De...

I should select the option "Personal information exchange"  but I can't select it.

Is it necessary to use this option if I want use Qlik sense to be activated on another server (same version) ?
If I choose first option for example (.CER), will it change anything?

* Qlik sense version - May21  

Thanks.
I have not found specific information about this elsewhere

[mpc]

Hi,

If you cannot export the certificate in PFX format, it's because the private key is missing. That not normal for a Qlik Sense internal certificate.

Nevertheless, you can recreate certifcate on the new server by start the Repository service with the command Repository.exe -bootstrap -standalone -restorehostname.
It will create new certificates for your environnement.

Caveat: You will loose all the saved password of your data connection during the process since they are encrypted by the certificates.

Kind regards