Hard IO Error (Task reload failure)

[LorynHartbarger]

Hello, 

For many of my reload tasks, I am getting this error message:

The following error occurred:

hardIO \\file path.qvd

The error occurred here:

STORE [file] INTO 'lib://filepath.qvd'

I have seen this occur when the app creates a qvd and then tries to access the qvd it just created. 

The only thing I can find from other qlik community posts is that the files could be locked due to antivirus protection. I have verified with our IT department that the files are not being locked. 

[Chip_Matejowsky · Accepted solution]

Hello @LorynHartbarger,

To me the issue seems to be that QVD has a Windows lock placed on it while it is being saved to disk. Have a look at the following Qlik Knowledgebase articles to see if they help with your issue:

• During STORE command the File Save occasionally fails
• How to resolve problems related to locked QVD files

Best Regards

[Albert_Candelario]

Hello @LorynHartbarger ,
I would start by he KB @Chip_Matejowsky  has shared and keep us posted on your progress. The process monitor would be indeed interesting and you might want to check with your IT that IOPS and other settings of your network are the expected ones.

Cheers,

Albert