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ritgupta
Contributor II
Contributor II

I have setup new qliksense environment but the tasks are failing.

I just created a 5 node cluster with Feb 2024 (Patch Latest 8 )release but all the tasks are failing what can be the reason for the same? Please help.

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2 Solutions

Accepted Solutions
Chip_Matejowsky
Support
Support

Hi @ritgupta,

Suggest you start by reviewing the script logs of the failed reload tasks to identify errors or warning related to the task failures. Refer to article How to find the Script (Reload) logs in Qlik Sense Enterprise on Windows for details.

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

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Vegar
MVP
MVP

Check if you are able to reload a task manually by clicking the reload in the script editor.

 

Do you see an error message?

 

There are also other log to examine than the script logs. This can be a place to start: https://help.qlik.com/en-US/sense-admin/May2024/Subsystems/DeployAdministerQSE/Content/Sense_DeployA...

View solution in original post

5 Replies
Chip_Matejowsky
Support
Support

Hi @ritgupta,

Suggest you start by reviewing the script logs of the failed reload tasks to identify errors or warning related to the task failures. Refer to article How to find the Script (Reload) logs in Qlik Sense Enterprise on Windows for details.

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
Vegar
MVP
MVP

You should try to find some script logs to pinpoint where the problem is.

 

Without those logs my best bet is on network/firewall issue. You might be running task that reads data that is not available on all the nodes.

 

Try creating a script that runs without any qvd or data source dependency.  Does that script fail as well.

Example script that you could try:

load * inline [

Name

Vegar

Ritgupta];

Mike_Dickson
Support
Support

@ritgupta As the other mentioned, it is best to find the script log if available.

But, if the task are failing and there is not an option to download the log from the failed task, then that mean the application did not even start to reload and the problem is somewhere else.

Are all of your task failing or specific ones?

Maybe look into the Load Balancing rules and make sure that the node that is attempting run the task as access to the application

Creating load balancing rules | Qlik Sense for administrators Help

Sr. Technical Support Engineer with Qlik Support
Don't forget to mark a solution that worked for you!
ritgupta
Contributor II
Contributor II
Author

Thank you All for great advice and suggestions,

All of the tasks are failing and logs are not getting generated, what should I do in that case?

Vegar
MVP
MVP

Check if you are able to reload a task manually by clicking the reload in the script editor.

 

Do you see an error message?

 

There are also other log to examine than the script logs. This can be a place to start: https://help.qlik.com/en-US/sense-admin/May2024/Subsystems/DeployAdministerQSE/Content/Sense_DeployA...