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silambarasanm
Partner - Contributor III
Partner - Contributor III

Qliksense user unable to login HUB

Hi All,

Qliksense users unable to login on hub. I have allocated the license and they were able to access hub before. Suddenly, they are not able to login now but few user they are able to access.

Disclaimer :

1. No password reset happened.

2. License allocated

3.users added in local group policy

 

Labels (1)
6 Replies
Anonymous
Not applicable

What is the message an end user sees when they attempt to log in?

Are you using a signed license key and maintained internet access?

Has anyone made a configuration change to the virtual proxies that could have affected access? 

BR 

Eddie

AP02
Contributor II
Contributor II

Hi Eddie,

I am also facing same issue, Do you have any idea ?

and yes recently we have made some changes in virtual proxies .

Please suggest....

silambarasanm
Partner - Contributor III
Partner - Contributor III
Author

Issue was resolved after server restart

AP02
Contributor II
Contributor II

I have restarted server still facing same issue.

User is not able to login Hub. same login window appears .

Aswathy2
Contributor
Contributor

I am also facing the same issue. Anyone got a solution for this?

Vegar
MVP
MVP

I don't think there is a general fix for login issues , you need to be more specific. Maybe you could answers Eddie's questions that he posted earlier. 

What is the message an end user sees when they attempt to log in?

Are you using a signed license key and maintained internet access?

Has anyone made a configuration change to the virtual proxies that could have affected access?