Qliksense user unable to login HUB

[silambarasanm]

Hi All,

Qliksense users unable to login on hub. I have allocated the license and they were able to access hub before. Suddenly, they are not able to login now but few user they are able to access.

Disclaimer :

1. No password reset happened.

2. License allocated

3.users added in local group policy

[Anonymous]

What is the message an end user sees when they attempt to log in?

Are you using a signed license key and maintained internet access?

Has anyone made a configuration change to the virtual proxies that could have affected access? 

BR 

Eddie

[AP02]

Hi Eddie,

I am also facing same issue, Do you have any idea ?

and yes recently we have made some changes in virtual proxies .

Please suggest....

[silambarasanm]

Issue was resolved after server restart

[AP02]

I have restarted server still facing same issue.

User is not able to login Hub. same login window appears .

[Aswathy2]

I am also facing the same issue. Anyone got a solution for this?

[Vegar]

I don't think there is a general fix for login issues , you need to be more specific. Maybe you could answers Eddie's questions that he posted earlier. 

What is the message an end user sees when they attempt to log in?

Are you using a signed license key and maintained internet access?

Has anyone made a configuration change to the virtual proxies that could have affected access?