Skip to main content
Announcements
See what Drew Clarke has to say about the Qlik Talend Cloud launch! READ THE BLOG
cancel
Showing results for 
Search instead for 
Did you mean: 
lachlanwcast
Partner - Contributor III
Partner - Contributor III

Remove ridiculous new user 'Welcome' questionnaire

We have an OEM deployment of Qlik SaaS, using an IdP and whenever user's login for the first time they get this ridiculous questionnaire/prompt

The prompt:

1. Cant be closed without answering the questions

2. Asks questions that most business users don't know the answers to

3. Makes it a nightmare for a neat, nice user onboarding experience

lachlanwcast_0-1717385318086.png

 

Why can't this be disabled? ESPECIALLY for tenants that are OEM/managed by a 3rd party

Getting very frustrated at all the changes Qlik have been making with Cloud and this just makes it even worse....How did something like this get past Qlik UX testing? Understand the information provided could be useful for internal analytics but it frustrates the users (and admins of the product) - if the goal is to get Qlik Cloud to be an enterprise product (just like SaaS client-managed) take a look at how this affects sysadmins

 

Labels (2)
3 Replies
Sebastian_Linser

Hello,

 

please log your improvement here https://community.qlik.com/t5/Official-Support-Articles/How-To-Submit-an-Idea-or-Propose-and-Improve...

 

best regards

Sebastian

Help users find answers! Don't forget to mark a solution that worked for you! 🙂
Katie_Davis
Digital Support
Digital Support

Hi @lachlanwcast, we appreciate your feedback. Many users expressed to us the need for a more personalized experience. These questions are helping us to gain more insights on our customer base and their needs to create a more personalized UX when using Qlik Cloud.
We also fully understand that this need might not be applicable for you as an OEM partner and are happy to follow up directly with you to see how we can improve to also meet your needs.

DaveChannon
Employee
Employee

@lachlanwcast  - per @Katie_Davis, we'll look at options here. We have a more general goal to prevent pop ups like these for OEM customers.

Let's talk about the frustration, and also what we can fix short term, I'm keen to hear the feedback - I'll send you a PM.

Update 7th June: we have disabled this pop-up for multiple tenant OEMs.