SSL certificate won't work

[qlikleclerc]

Hi, i'm trying to install a certificate on my server but it seem not to take the good thumprint.

I tried different certificate and I'm lost right now.

Can someone help me?

Thanks

[jwjackso]

Did you try removing the spaces in the thumbprint before adding it to the Proxy server?

Instead of 5d 16 bf...  try   5d16bf...

[jaisoni_trp]

Try removing old certificates. And just to add on we dont have to necessarily remove the space in thumbprint.

[qlikleclerc]

I have tried both thing and is not working.

It's look like it don't take the good certificate. When I check the certificate in Firefox, the thumbprint is not the one I add in the proxies Security.

[qlikleclerc]

Hi I tried to import a new certificate and now it's working in Google Chrome and Internet Explorer but not in Firefox and on in the Qlik Sense Mobile Apps.

The Thumprint is good in firefox but it's said "Could not verifiy this certificate because the issuer is unknown"

[qlikleclerc · Accepted solution]

After renaming the node name in the "host.cfg", delete the folder "c:\ProgramData\Qlik\Sense\Repository\Exported Certificates\.Local Certificates", delete old certificates in MMC, restart all services, do this command " Repository.exe  -bootstrap -standalone -restorehostname" and enter the thumbprint certificate without the space, all is working good.

Thanks for your help.