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sudhakar_c
Partner - Contributor III
Partner - Contributor III

Script log file not available in C:\ProgramData\Qlik\Sense\Log\Script folder or Archived folder

Hi,

We have few tasks which execute successfully on daily basis. These tasks are triggered using Control M via API integration. But after task completion log files are getting deleted. We are using Qlik Sense NOV2020 edition, a multinode setup and integration with Control M for tasks orchestration. 

While task execution script log file for the app is created and information is written to it till the completion of task. But as soon as the task completes the log file is deleted from the ProgramData location. The file is not available in the Archived folder also. The file is deleted as soon as the execution is complete. I monitored the file using Windows Process Monitor attaching the screenshot to see which all processes are touching the file. 

How do I debug this issue? Any specific log entries to be checked in the engine/repository to know why it is getting deleted?

 

Regards.

1 Solution

Accepted Solutions
Maria_Halley
Support
Support

@sudhakar_c 

The error you are getting seems to be QueryRemoteProtocolInformation  invalid parameter.

This is a response from Windows that QlikSense can't access the file. So it is most likely environmental . But it is odd that you only get this on only a few apps. 

 I would recommend that you open a case on this.

 

 

View solution in original post

3 Replies
Alexis_Touet
Former Employee
Former Employee

Hi, 

Have you checked on your nodes the value set for MinNumberOfExecutionResultsToKeepPerTask in %Program Files%\Qlik\Sense\Repository\Repository.exe.config ?  Is it higher than 1 ?

Best regards

Please don't forget to mark a correct resolution or answer to your problem or question as correct, as it will help other members to find solutions more easily 😉
sudhakar_c
Partner - Contributor III
Partner - Contributor III
Author

Hi Alexis,

Thanks for reply,

Yes it is more than 1. 

<add key="MinNumberOfExecutionResultsToKeepPerTask" value="3" />

The issue is not with all apps, it is for few apps only.

 

Maria_Halley
Support
Support

@sudhakar_c 

The error you are getting seems to be QueryRemoteProtocolInformation  invalid parameter.

This is a response from Windows that QlikSense can't access the file. So it is most likely environmental . But it is odd that you only get this on only a few apps. 

 I would recommend that you open a case on this.